Your privacy matters. This policy explains how we collect, use, protect, and manage your information when you browse our website, place orders, or use our services.
1. Information We Collect
We may collect your name, email address, phone number, delivery address, date of birth, order details, and information you voluntarily provide during checkout or other interactions.
2. Browsing Information
We may collect basic usage information, including pages visited, device type, browser information, referring pages, and interactions with website features.
3. Order Information
Order information may include purchased products, quantities, delivery details, order status, return requests, and other information required to complete your purchase.
4. How We Use Information
Your information is used to process orders, arrange delivery, provide customer support, verify details, improve services, and communicate important information about your purchases.
5. Marketing Communications
With your consent, we may send newsletters, promotional offers, product recommendations, and updates. You can unsubscribe from promotional communications at any time.
6. Essential Communications
Even after opting out of promotional messages, we may continue sending essential communications concerning orders, deliveries, returns, refunds, security, or important service changes.
7. Cash on Delivery
Cash on Delivery may be available for eligible orders. We do not store payment card numbers or card security information when processing Cash on Delivery purchases.
8. Data Protection
We use reasonable technical and organizational safeguards to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
9. Data Encryption
Information transmitted between your device and our website may be protected using encryption technologies designed to reduce the risk of unauthorized interception.
10. Information Sharing
We do not sell personal information. Limited information may be shared with trusted providers when necessary to deliver products, operate the website, or provide requested services.
11. Delivery Partners
Courier partners may receive necessary information such as your name, phone number, delivery address, and order details required to complete the shipment.
12. Communication Providers
Trusted communication providers may process limited information to send order confirmations, delivery notifications, customer service messages, or other requested communications.
13. Analytics
Analytics services may process limited technical and usage information to help us understand website traffic, visitor interactions, performance, and areas requiring improvement.
14. Cookies
We may use cookies and similar technologies to support essential website functions, remember preferences, understand usage patterns, and improve your browsing experience.
15. Third-Party Links
Our website may contain links to external websites or services. We are not responsible for their privacy practices, security measures, content, or information handling.
16. Data Retention
We retain personal information only as long as reasonably necessary to fulfill orders, provide services, maintain business records, resolve disputes, and meet applicable legal requirements.
17. Data Accuracy
You are responsible for providing accurate and current information. Incorrect details may affect order processing, customer communication, delivery, returns, or refund processing.
18. Fraud Prevention
Information may be reviewed to detect suspicious activity, prevent fraudulent orders, protect customers, maintain website security, and safeguard our services.
19. Legal Requirements
We may disclose information when reasonably necessary to comply with applicable laws, regulations, legal processes, court orders, or legitimate governmental requests.
20. Your Privacy Choices
You may request access to certain personal information, ask for corrections, withdraw marketing consent, or request deletion where applicable and legally permitted.
21. Children's Privacy
Our services are not intended to knowingly collect personal information from children. If such information is identified, appropriate steps may be taken to remove it.
22. Security Incidents
If we become aware of a security incident affecting personal information, we will take reasonable steps to investigate, contain, and address the issue as required.
23. Policy Updates
We may update this Privacy Policy when our services, practices, technologies, or legal requirements change. Revised information will be published on this website.
24. Your Consent
By using this website or providing personal information, you acknowledge that your information may be collected, used, and handled according to this Privacy Policy.
25. Privacy Requests
For questions, privacy requests, or concerns regarding your personal information, please use the customer support options available through this website.